Worldwide Delivery Charges and Information

Robins & Sons Delivery Information 

We aim to dispatch orders within 1 WORKING DAY (*dispatch times for larger orders, 'Corporate' and 'Wholesale' sales, may be longer - please contact sales@RobinsandSons.com for estimate).

 

United Kingdom (Mainland)

Standard Delivery  (2-3 days delivery aim)                                          £3.30 

First Class  (1-2 days delivery aim)                                                        £4.49

DPD 1-2 Day delivery (trackable)                                                           £7.99

(DPD - customer receives notification of expected delivery time, 1 hour window. If delivery is missed, option to rearrange or collect at a local store is also available. See www.DPD.co.uk for details). PLEASE NOTE: Although fully trackable, DPD is NOT a guaranteed next day service.

If you require a guaranteed delivery service, please contact us and we'll be happy to supply a quote.

 

 

Click & Collect (SWANSEA - Pet 360, Mumbles) - FREE

CLICK & COLLECT - PET 360, Newton Road, Mumbles, Swansea, SA3 4BL.

PLEASE ALLOW 2 WORKING DAYS BEFORE COLLECTION e.g. Orders placed Monday, collection available Wednesday. 

(Pet 360,  67 Newton Road, Mumbles, Swansea SA3 4BL. Opening hours 9:00am - 5:00pm, Monday - Friday, 9.00am - 3:00pm Saturday)

 

 

SINGLETON STAFF DELIVERY (Singleton Hospital, Sketty, Swansea) - FREE

Delivery days Tuesday and Friday, between 1pm and 5pm. Minimum order £5.

Orders received before 1pm Monday will be delivered Tuesday. Orders received before 1pm Thursday will be delivered Friday.

Order received after 1pm Monday will be delivered Friday. Orders received after 1pm Thursday will be delivered Tuesday.

  • Please specify 'Drop Off' point - include directions, and any helpful information e.g. does not open until 2:00pm etc
  • Must be manned as SIGNATURE will be required
  • Must be accessible to the public

We will attempt to deliver a maximum of 2 times, if unsuccessful on the second attempt, the order will be cancelled and a full refund issued to customers original method of payment.

 

 

  

Europe

Royal Mail International Standard - 5-7 working day delivery aim            

Parcel weight                        0.0 kg - 0.5 kg        £6.49

                                                0.51 kg - 2.0 kg      £9.99

 

For larger orders (above 2kg), please email us before placing the order and we'll be happy to advise you of applicable shipping rates.

Austria (EU)

Hungary (EU)

 

Azores (EU)

Irish Republic (EU)

 

Balearic Islands (EU)

Italy (EU)

 

Belgium (EU)

Latvia (EU

 

Bulgaria (EU)

Lithuania (EU)

 

Corsica (EU)

Luxembourg (EU)

 

Croatia (EU)

Madeira (EU)

 

Cyprus (EU)

Malta (EU)

 

Czech Republic (EU)

Monaco (EU)

 

Denmark (EU)

Netherlands (EU)

 

Estonia (EU)

Poland (EU)

 

Finland (EU)

Sweden (EU)

 

France (EU)

Romania (EU)

 

Germany (EU)

Slovakia (EU)

 

Gibraltar (EU)

Slovenia (EU)

 

Greece (EU)

Spain (EU)

 

 

*Europe - Although we guarantee to dispatch from the UK within 2 working days, we're unable to guarantee specific delivery date or condition of confectionery on receipt (due to the delivery aims, schedules and mail storage conditions of different shipping operators). However, we do our best to avoid any potential issues by using reputable courier firms, ensuring items are securely packed (internal cushioning, high visibility care labels e.g. Fragile' on front and back of external packaging), and by the correct use of customs declaration labels (where applicable). 

 

International Orders

For orders above £100.00, please contact us and we'll be happy to provide a quote for shipping.

International shipping costs are calculated using weight and dimensions of a package, so we're unable to specify a 'single' cost, as this varies from order to order (rather than by value or weight alone). However we're more than happy to calculate the shipping cost based on your potential order, without any obligation to accept or complete the order, so please don't hesitate to request further details. All delivery services are insured and fully trackable, and we always 'price check' courier quotes to ensure we give you the most competitive quote available.

 

United Arab Emirates 

International Express Delivery - 2-4 working day delivery

Order Value £0.01 - £100.00    £59.99 

USA 

International Express Delivery - 2-4 working day delivery                   

Order Value £0.01 - £100.00       £39.99 

 Canada

 International Express Delivery - 2-4 working day delivery

Order Value £0.01 - £100.00   £49.99

*USA, North America/Canada. Hong Kong, Australia   -  Although we guarantee to dispatch from the UK within 2 working days, at the present time we're unable to guarantee specific delivery date or condition of confectionery on receipt (due to the differing delivery aims, schedules and mail storage conditions of shipping operators). However, we do our best to avoid any potential issues by using reputable courier firms, ensuring items are securely packed (internal cushioning, high visibility care labels e.g. Fragile' on front and back of external packaging), and by the correct use of customs declaration labels (where applicable). 

 

DELIVERY CHARGES ARE PER SINGLE ADDRESS. If you require items to be sent to multiple addresses, please contact sales@www.RobinsandSons.com prior to placing order, where we can assist you and advise you of any additional charges that will apply.

 

How quickly do we dispatch orders?

Orders are dispatched within 2 working days (except corporate favours and special orders - to be advised upon request). 

 

Additional Information

Please note that we do not recommend sending orders to a PO Box, and cannot accept any liability for items sent to a PO Box address, that may not be delivered.

 

Packing Your Order

Every order is securely packed in sturdy cardboard boxes, with insulating materials e.g. bubble wrap, styrofoam, to ensure it arrives in the best possible condition for maximum enjoyment. If however, you are unhappy in any way about the condition of the items upon receipt, please let us know and we'll do our best to put it right for you.